Customer Service Sales/ Service

Greenville, SC
Full Time
Customer Service
Entry Level

Landscapers Supply, Inc. 

Department: Lawn & Garden, Hardware Sales

Job Title: Lawn and Garden CSR

Reports To: Store Manager 

Full/Part Time: Full

Direct Reports: Store Manager

Salary/Wage: Based on experience

 
About Landscapers Supply and Hardware (affiliated with ACE Hardware and Do It Best Hardware) 

Are you an outdoor enthusiast? Do you love gardening, landscaping, or DIY home projects? 

At Landscapers Supply, we take pride in revolutionizing the traditional shopping experience for landscaping professionals, weekend warriors, and outdoor enthusiasts. Our stores offer a unique spin on traditional mom-and-pop hardware stores by providing a full line of commercial-grade power equipment, bulk landscaping materials, and a full-service power equipment shop. With multiple locations in the Upstate of South Carolina, we cater to homeowners and professionals alike who seek better quality, service, and selection. 

Think you’d be a good fit? 

Join the Landscapers Supply Team! 

As part of our team, you share our values geared toward the on-going success of our customers and fellow associates: 

Integrity First- Do the right thing When no one is watching
Committed to People- People are our Greatest Asset
Accountability Minds- Responsibility Isn't Assigned-It's Owned
Results Driven - Driven to Win
Exceed Expectations- Make Service a Signature Strength
 

Landscapers Supply is a place where you can ICARE every day! 

Benefits (some benefits may vary based on FT / PT availability) 
 

  • Health/Dental Insurance 

  • Paid time off 

  • Paid holidays 

  • 401(k) matching 

  • Closed on Sundays

  • Employee discount 

  • Professional development 

  • Opportunities for advancement 

Job Description 
 

As a Lawn and Garden Customer Service Representative, you will play a major role in supporting Landscapers Supply’s ability to serve our customers. You will be the face of the Lawn, Garden and SOD sales while ensuring an excellent customer experience.

The ability to help customers with questions or finalizing a purchase with a smile and pleasant shopping experience will be required.

You will represent and promote the Sales, Deliveries and excellent customers service for our SOD department   of Landscapers Supply/Ace Hardware.

Responsibilities 

  • Demonstrate exceptional customer service in person and over the phone while building strong customer relationships.
  • Assist customers with Questions, Concerns, All Sales and deliveries of the SOD department for multi locations
  • Follow up with customers to assure Professional Service from the first contact to the last. 
  • Order Product to meet the demands of our customer
  • Working in a timley manner to for deliveries. Must be organized.
  • Working in the Ace Hardware Department when SOD sales are slow.

Required Qualifications  

  • Good Math Skills
  • Organization skills
  • Strong communication and customer relationship skills
  • Customer satisfaction-oriented
Desired Qualifications 
  • Knowledge of Paladin POS system
     
  • Basic knowledge of selling Lawn and Garden Materials

Physical Requirements 

  • Sitting for periods of time 
  • Standing and Walking as needed

.

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